Terms & Conditions

Introduction and General Terms

Welcome to Ergonomc LLC, a premier eCommerce platform dedicated to providing you with high-quality ergonomic products. Our website, ergonomc.com, offers a diverse range of products designed to enhance your comfort and productivity. By accessing and using our website and services, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Ergonomc LLC's relationship with you in relation to this website.

These terms serve as a legal agreement between you (hereinafter referred to as "you" or "your") and Ergonomc LLC (referred to as "us", "we", or "our"), and apply to all users of the website, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content. The terms govern your access to and use of the website, both as a guest and a registered user.

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who access or use the Service. By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms, you may not access the Service.

Please read these terms carefully before accessing our website. By using this website, you signify your acceptance of these terms and conditions. If you do not agree to these terms, please do not use our website. Your continued use of the website following the posting of changes to these terms will be deemed your acceptance of those changes.

This agreement is legally binding and conditions your use of the website, which includes but is not limited to the procurement of goods and services provided by Ergonomc LLC through the website. Each time you use our service, you reaffirm your acceptance of the then-current terms and conditions. If you do not wish to be bound by these terms, you must discontinue using the website immediately.

Intellectual Property Rights

At Ergonomc LLC, we value and protect our intellectual property, which encompasses a wide array of assets essential to our identity and operations. This section clarifies the scope of intellectual property rights held by Ergonomc LLC and the permissible use of these assets by users of our website.

Ownership and Coverage: The intellectual property rights of all content published on our website, including but not limited to text, graphics, logos, images, as well as the design, selection, and arrangement thereof, are exclusively owned by Ergonomc LLC or are used with permission by the copyright owners. Our portfolio includes, but is not limited to, registered trademarks and logos identified on our products and marketing materials, unique product designs and concepts, and copyrighted website content. This content is protected by federal laws, international treaties, and intellectual property laws.

Limited License to Users: Ergonomc LLC grants you a non-exclusive, non-transferable, revocable license to access and use our website strictly in accordance with these terms. This license is solely for the purpose of enabling you to use and enjoy the benefit of the services as provided by Ergonomc LLC, in the manner permitted by these terms. You may not replicate, modify, distribute, sell, or lease any part of our services or included software, nor may you reverse engineer or attempt to extract the source code of that software, without our prior written permission.

Prohibited Uses: The unauthorized use, reproduction, or distribution of any material from our website is strictly prohibited and may constitute infringement of our intellectual property rights. This includes any attempt to use our trademarks or logos without explicit written permission or any use that could confuse or misrepresent the affiliation with Ergonomc LLC. Additionally, modifying or making derivative works of our content or using it for commercial purposes without authorization breaches our intellectual property rights.

By using this website, you acknowledge that all intellectual property rights are the exclusive property of Ergonomc LLC, and you agree to respect these rights. Any unauthorized use can lead to legal actions to enforce our rights.

User Account Responsibilities

Creating an account with Ergonomc LLC is the gateway to a personalized shopping experience, enabling you to manage purchases, track orders, and benefit from our services more efficiently. However, with these benefits come certain responsibilities to ensure the security and integrity of your account and our platform.

Account Creation and Information Accuracy: When you create an account on our website, you agree to provide truthful, accurate, and complete information. It is crucial that you maintain the accuracy of this information to facilitate smooth transactions, communications, and customer support services. Regular updates to your account details, such as your contact information and shipping addresses, are essential to maintain effective service delivery.

Confidentiality and Security: You are solely responsible for maintaining the confidentiality of your account details, including your password, and for all activities that occur under your account. Ergonomc LLC will not be liable for losses caused by unauthorized use of your account; however, you may be liable for the losses of Ergonomc LLC or others due to such unauthorized use. If you suspect that your account has been compromised, it is your responsibility to immediately notify us at support@ergonomc.com. We will work with you to address the security breach and take appropriate measures, including updating your account credentials and enhancing security protocols.

Misuse and Consequences: Misuse of your account, such as unauthorized sharing of your login credentials, fraudulent activities, or any action that violates our terms and conditions, may result in immediate suspension or termination of your account. This action is necessary to protect our community of users and the integrity of our platform. We reserve the right to take further legal action where necessary to recover damages or comply with the law.

By registering for an account, you affirm your understanding of these responsibilities and agree to abide by them. Ensuring the security and proper use of your account not only protects your personal information but also enhances the overall security of our platform.

User Content

In the vibrant ecosystem of Ergonomc LLC, we encourage you to engage and share through various forms of content, enriching the community and user experience on our platform. This section defines "User Content," outlines the rights you grant to Ergonomc LLC upon submitting your content, and explains the warranties you provide regarding this content.

Definition of User Content: User Content refers to any and all data, text, video, images, or other materials you upload, post, email, transmit, or otherwise make available to Ergonomc LLC via our website or associated services. This includes product reviews, comments, questions, and other contributions you make to our platform.

Rights Granted to Ergonomc LLC: By posting, uploading, inputting, providing, or submitting your User Content, you are granting Ergonomc LLC, our affiliated companies, and necessary sublicensees permission to use your User Content in connection with the operation of their Internet businesses. This includes, without limitation, the rights to copy, distribute, transmit, publicly display, publicly perform, reproduce, edit, translate, and reformat your User Content, and to publish your name in connection with your User Content.

No compensation will be paid with respect to the use of your User Content, as provided herein. Ergonomc LLC is under no obligation to post or use any User Content you may provide and may remove any User Content at any time in Ergonomc LLC's sole discretion.

User Warranties and Responsibilities: You warrant and represent that you own or otherwise control all of the rights to your User Content as described in these terms and conditions, including all the rights necessary for you to provide, post, upload, input, or submit the User Content. You also warrant that your User Content does not infringe upon any copyrights, trademarks, or other proprietary rights of any third party, does not violate any laws, and is not defamatory, libelous, pornographic, or obscene. Furthermore, it is your responsibility to ensure that your User Content does not contain any virus, worm, Trojan horse, or other harmful or destructive content.

By providing User Content to our site, you understand and agree that you are fully responsible for the content, its legality, and its impact on the community. This level of accountability helps maintain the integrity of Ergonomc LLC and ensures that all contributions promote a safe and respectful environment.

Product Guarantees and Warranties

At Ergonomc LLC, we stand behind the quality and reliability of our products with specific guarantees and warranties, designed to offer you peace of mind when making a purchase. Understanding the scope and procedures of our warranty service will help you make informed decisions and ensure you get the most from your purchases.

Extent of Coverage: Our warranties typically cover defects in materials and workmanship for a specific period, which varies by product. The warranty period for each product is detailed on the product's page and in the documentation provided with your purchase. These warranties cover repairs or replacements of products that have failed due to manufacturing defects. Please note that the warranty does not cover damages caused by accidents, misuse, or normal wear and tear.

Exclusions: The warranty does not cover products that have been modified or repaired by anyone other than Ergonomc LLC or an authorized representative. Additionally, consumable parts, such as batteries or protective coatings that are designed to diminish over time, unless failure has occurred due to a defect in materials or workmanship.

Claiming Warranty Service: To initiate a warranty claim, you should contact our customer service team via email at support@ergonomc.com or through your user dashboard on our website. You will need to provide:

  • A detailed description of the issue,
  • Proof of purchase,
  • Any other information or documentation as requested by our support team.

Once your claim is received, our team will assess it and guide you through the process of sending the product back for inspection. If the product is found to be defective under warranty terms, Ergonomc LLC will repair or replace the product at no additional cost to you. Shipping costs for returning the product to us may be covered depending on the terms of your warranty.

Please allow a reasonable amount of time for the processing of your claim and the repair or replacement of your product. Details on the turnaround time for warranty claims are available on our website and will be communicated by our customer support team.

By providing clear and fair warranty terms, Ergonomc LLC aims to enhance your shopping experience and customer satisfaction. We encourage you to review the warranty information upon purchase and contact us with any questions or concerns regarding your product's warranty.

Return and Refund Policy

At Ergonomc LLC, we aim to ensure that you are completely satisfied with your purchases. We understand that sometimes a product may not be what you expected, so we have established a clear and straightforward return and refund policy to address these situations.

Conditions for Return: You can return your purchased items within 30 days of receipt provided that they are in their original, resealable condition. This means that the items must be unused, undamaged, and accompanied by all original packaging and accessories. Items that do not meet these criteria will not be eligible for a return or exchange.

Process for Returns and Exchanges:

  • Initiate a Return: To begin the return process, please contact our customer service team at support@ergonomc.com with your order number and the reason for the return. Our team will provide you with a Return Merchandise Authorization (RMA) number and return instructions.
  • Shipping the Product Back: You are responsible for securely packaging the product and shipping it back to the address provided by our customer service. We recommend using a traceable shipping method as Ergonomc LLC is not responsible for lost or misdirected packages.
  • Inspection and Processing: Once we receive your returned item, it will undergo an inspection to ensure it meets our return criteria. This process typically takes 3-5 business days after the item is received.

Refunds: If the return is approved, a refund will be processed to the original method of payment within 1 to 45 days, depending on your bank’s processing times. If you opt for an exchange, the replacement item will be shipped to you after the returned item has been received and inspected.

Shipping Costs: Shipping costs for returned items are the responsibility of the customer unless the return is due to an error on our part (e.g., incorrect or defective item). In such cases, Ergonomc LLC will cover the return shipping costs.

Exceptions: Please note that certain types of items, such as custom-made or personalized products, are final sale and cannot be returned or exchanged unless there is a defect.

By offering this transparent return and refund policy, Ergonomc LLC aims to build trust and ensure a positive shopping experience. Should you have any questions regarding your specific situation or need further assistance with a return, please do not hesitate to contact our customer support team.

Prohibited Uses

To maintain the integrity and security of our website and the community of users at Ergonomc LLC, certain activities are strictly prohibited. Engaging in any of these prohibited activities may result in legal action, account suspension, or termination, depending on the severity of the violation. It is crucial for all users to adhere to these guidelines to ensure a safe and productive environment for everyone.

List of Prohibited Activities:

  • Unauthorized Resale of Products: Purchasing products from Ergonomc LLC for the purpose of resale without prior authorization is prohibited. This includes any distribution of Ergonomc LLC products through unauthorized retail channels or websites.
  • Misuse of Services: Using our services for any purpose other than their intended use, such as using information from the site to harass, abuse, or harm another person, or using the website in a manner that interferes with its availability to other users.
  • Illegal Activities: Engaging in activities that are illegal under U.S. federal, state, or local laws, including but not limited to fraud, money laundering, or providing support to illegal activities.
  • Infringement of Intellectual Property: Copying, distributing, or disclosing any part of the service in any medium, including without limitation by any automated or non-automated “scraping,” without expressed written consent.
  • Interference with the Site: Introducing viruses, trojans, worms, logic bombs, or other material that is malicious or technologically harmful. Attempting to gain unauthorized access to, interfere with, damage, or disrupt any parts of the website, the server on which the website is stored, or any server, computer, or database connected to the website.

Consequences of Violations:

Violating any of the prohibitions outlined above may result in immediate termination of your access to Ergonomc LLC’s services. We may take any action deemed necessary and appropriate in response to any violation of these terms, including cooperating with law enforcement authorities in investigating and prosecuting users who violate the law or this agreement. If your account is terminated, you may be prevented from accessing our services, your account details, or any files or other content contained in your account.

We urge all users to report any illegal or unauthorized use of the Ergonomc LLC website to our customer support at support@ergonomc.com. By complying with these prohibited uses, you contribute to a secure and positive experience for all users engaged with Ergonomc LLC.

Limitations of Liability

Ergonomc LLC takes pride in the quality and reliability of its services and strives to provide an excellent user experience. However, there are circumstances under which Ergonomc LLC is not liable for any damages that may arise from the use of our website or services. Understanding these limitations will help you recognize the scope of our liability and your responsibilities as a user.

Scope of Liability:

  • General Non-Liability: Ergonomc LLC, including its directors, employees, affiliates, agents, contractors, or licensors, will not be liable for any indirect, incidental, punitive, special, or consequential damages, including loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the services; (ii) any conduct or content of any third party on the services; or (iii) unauthorized access, use, or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence), or any other legal theory, whether or not we have been informed of the possibility of such damage.
  • Specific Exclusions: We are not liable for damages or losses arising from your failure to comply with the obligations under these terms, particularly regarding the confidentiality of your account password and the information you provide. Additionally, we are not responsible for any loss or damage due to malware, viruses, or other malicious software that may affect your computer equipment, data, or other proprietary material due to your use of our website or downloads of any material posted on it.
  • Limitation by Law: In some jurisdictions, the exclusion or limitation of liability for consequential or incidental damages is not allowed. Therefore, the limitations above may not apply to you to the extent prohibited by law.

By using the Ergonomc LLC website, you acknowledge that the limitations of liability are reasonable and a necessary part of the risk allocation between the parties, and that Ergonomc LLC would not provide the Service without such limitations. If you have any concerns or questions regarding these limitations, please contact us.

Dispute Resolution

At Ergonomc LLC, we strive to resolve disputes amicably and efficiently. However, if disputes arise between you and Ergonomc LLC related to your use of our website, services, or products, we adhere to a formal dispute resolution process as outlined below.

Arbitration Agreement: In the interest of resolving disputes between you and Ergonomc LLC in the most expedient and cost-effective manner, you and Ergonomc LLC agree that every dispute arising in connection with these Terms and Conditions will be resolved by binding arbitration. Arbitration is less formal than a lawsuit in court. Arbitration uses a neutral arbitrator instead of a judge or jury, may allow for more limited discovery than in court, and can be subject to very limited review by courts. Arbitrators can award the same damages and relief that a court can award. Our agreement to arbitrate disputes includes, but is not limited to, all claims arising out of or relating to any aspect of these Terms and Conditions, whether based in contract, tort, statute, fraud, misrepresentation, or any other legal theory, and regardless of whether the claims arise during or after the termination of these Terms and Conditions.

Arbitration Procedures: Arbitration will be conducted by a neutral arbitrator in accordance with the rules of the American Arbitration Association (AAA), which are hereby incorporated by reference. The arbitration will take place in Wyoming, unless both parties agree to a different location. The arbitrator's decision will follow the terms of these Conditions of Use and will be final and binding on both parties.

Exceptions to Arbitration: You and Ergonomc LLC agree that the following disputes are not subject to the above provisions concerning binding arbitration: (a) any disputes seeking to enforce or protect, or concerning the validity of, any of your or Ergonomc LLC’s intellectual property rights; (b) any dispute related to, or arising from, allegations of theft, piracy, invasion of privacy, or unauthorized use; and (c) any claim for injunctive relief. If this specific provision is found to be unenforceable, then the entirety of this arbitration section will be null and void.

By using the Ergonomc LLC website, you agree to the above dispute resolution process. Should you have any questions regarding our arbitration process, please feel free to contact our support team.

Modification and Notification of Changes

Ergonomc LLC reserves the right to modify these Terms and Conditions at any time as we see fit to reflect changes to our business practices, legal requirements, or other factors that may affect our service delivery. It is crucial for you, as a user, to stay informed about any changes to these terms, as they may impact your rights and obligations.

Notification Process: Whenever we make significant changes to our Terms and Conditions, we will notify you by posting a notice on our website and/or sending you an email notification (if you have provided us with your email address). We encourage you to review the updated Terms periodically to ensure that you are aware of any changes.

Effective Date: Changes to the Terms and Conditions will take effect before they are even posted on the website, as updating the website takes time. Your continued use of our website and services after such changes signifies your acceptance of the new terms.

Review Frequency: We typically review and update our Terms and Conditions annually, or as needed to respond to changes in our operational practices or legal obligations. However, we may update our Terms more frequently depending on the circumstances.

By using the Ergonomc LLC website, you acknowledge and agree that it is your responsibility to review these Terms and Conditions periodically and be aware of any modifications.

Governing Law and Jurisdiction

The Terms and Conditions of Ergonomc LLC are governed by and construed in accordance with the laws of the State of Wyoming, USA, without regard to its conflict of law provisions. By using our website and services, you consent to the jurisdiction and venue of the courts located in Wyoming for any action arising out of or relating to these Terms of Use.

Multinational Considerations: While Ergonomc LLC is registered in Wyoming and operates under the laws of the United States, we acknowledge the global nature of the internet and the diversity of the laws that may apply to our international users. We encourage users from outside the United States to be aware that they may be subject to different legal and regulatory environments. If you are accessing our website from a location outside the United States, you are responsible for compliance with all local laws applicable to you.

Enforcement: Despite any statutes or laws that might suggest otherwise, all claims or causes of action arising out of or related to the use of the Ergonomc LLC website or under these Terms and Conditions must be filed within one (1) year after such claim or cause of action arose or be forever barred.

This provision ensures that both parties acknowledge and agree to submit to the personal jurisdiction and venue of such courts, thus providing a clear legal framework for resolving disputes that may arise. If you require any further clarification on how these laws might affect you, or if there are specific legal concerns related to your location, please contact us at support@ergonomc.com.

Contact Us

For any questions or concerns regarding the Terms and Conditions of Ergonomc LLC, or for more information about our practices and your responsibilities as a user, please do not hesitate to reach out to our support team. You can contact us directly through the following means:

  • Email: Send your inquiries to support@ergonomc.com, and we will respond as promptly as possible.
  • Contact Form: You may also use the contact form available on our website. Please include detailed information regarding your query to ensure an efficient response.
  • Mailing Address: If you prefer to contact us by mail, please send correspondence to:
    Ergonomc LLC
    30 N Gould St Ste R
    Sheridan, WY 82801
    United States

Our dedicated team is available to assist you with any issues or questions related to our services and your use of the Ergonomc LLC website. We are committed to providing you with excellent service and support.

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Welcome to Ergonomc -
Engineering Excellence for Everyday Solutions.

Contact Us

Ergonomc LLC
30 N Gould St Ste R
Sheridan, WY 82801
+1 (929) 312-6528
support@ergonomc.com

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